FAQ

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at dramalashserum@gmail.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

Orders will be processed in 1-2 business days and shipped within 2-3 business days. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

United States:

Shipping is free anywhere in the United States

International shipping:

Orders over US$125 ship for free!

Orders under US$125 ship for a flat rate of $10-$40, depending on your shipping country. 

You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging. Beauty products that have been used are ineligible for return. We want you to be happy with your purchase! You can always contact us at dramalashserum@gmail.com to discuss the reason for the return.

We do have a 60 day money-back guarantee that the product will work for you! If you have used the product and documented along the way and see no results, we will refund your money. We ask that you take time-stamped progress pictures along the way to verify that you have not had any lash growth, but we think you will love your results!

Please contact our customer service team via dramalashserum@gmail.com. Providing the return is within the 14-day cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. 

We do have a 60 day money-back guarantee that the product will work for you! If you have used the product and documented along the way and see no results, we will refund your money. We ask that you take time-stamped progress pictures along the way to verify that you have not had any lash growth, but we think you will love your results!

Drama Lash Growth Serum is a specially formulated product designed to enhance and promote the growth of longer, thicker, and healthier eyelashes. It is designed to be applied to the lash line, where it nourishes and conditions the lashes, encouraging their natural growth.

Drama Lash Growth Serum works by providing essential nutrients and vitamins to the hair follicles of the eyelashes. This helps to strengthen the lashes, prevent breakage, and stimulate growth. It also improves the overall health of the lashes, making them look fuller and more voluminous.

Individual results may vary, but many people start noticing improvements in the appearance of their lashes within 4-6 weeks of regular use. For optimal results, it is recommended to use Drama Lash Growth Serum consistently as directed for at least 8-12 weeks.

To achieve the best results, it is recommended to apply Drama Lash Growth Serum once a day. Apply a thin, even layer of the serum along the base of the upper lash line using the applicator brush provided. Avoid contact with the eyes. Applying the serum more than once per day will not speed up the results.

While Drama Lash Growth Serum is primarily formulated for eyelashes, it can also be used on eyebrows to promote their growth and thickness. Apply a small amount to the eyebrow area using the applicator brush and gently massage it in. Be cautious to avoid contact with the eyes.

Yes, Drama Lash Growth Serum is generally considered safe for use when applied as directed. However, as with any cosmetic product, it is important to perform a patch test before initial use to check for any allergic reactions or sensitivity. If you experience any irritation, discontinue use and consult a healthcare professional.

Yes, once Drama Lash Growth Serum has fully dried, you can apply mascara or makeup as desired. However, it is best to wait a few minutes after applying the serum to allow it to dry completely before proceeding with other products.

If you discontinue using Drama Lash Growth Serum, your lashes will gradually return to their original state over time. To maintain the enhanced appearance and benefits, it is recommended to continue using the serum consistently or as instructed.

It is always advisable for pregnant or breastfeeding women to consult with their healthcare provider before using any new cosmetic or beauty products, including Drama Lash Growth Serum. They can provide personalized advice based on individual circumstances.